Q: How do I ask you questions?
A: Use the "contact us" botton on the menu bar, we will receive your message instantly and respond accordingly.
Q: How do I earn reward credits?
A: Click on "Earn Credits" on the homepage, and read through the instructions on how to receive three types of reward credits.
Q: How come I bought an item from imvusale.com, but didn't receive any reward credits?
A: PLEASE click on "earn credits" on the homepage, and read through ALL the instructions. Buying credits, referring others to buy credits Will earn you credits, buying products WILL NOT.
Q: How come I refered a friend and I didn't receive rewards?
A: You and your friend will both receive reward credits when he/she PURCHASE CREDITS. Your reward points will be displayed in the "reward summary" page once you signed in.
Q: Where do I get my referral banner?
A: Sign up, log in, there will be an "obtain banner" button there, copy and paste the code onto your page and you are done!
Q: What's the shopping page about?
A: There will be updated special on sale products, luxury items and new products displayed from our partners.
Q: How come I didn't receive reward credits in my imvu account?
A: Because ALL reward points has to be redeemed to be sent to your IMVU account. Please log in, and use the "redeem credits" button on the left.
Q: Why do I have to sign up?
A: Because you will be able to enjoy all the member benefits once you sign up as a member. All reward points has to be earned and redeemd WHEN YOU ARE LOGGED IN.
Q: I'm interested in becoming a partner, who do I talk to?
A: Partner program is ONLY available to DEVELOPERS. If you are a developer looking to become a partner, go to the partner page, and contact us using the form provided. If you wish to earn credits any other way, please click "earn credits" on the homepage for details.
Q: How many credits do I save when I buy from you? How much gift credits do I receive every purchase?
A: Specific amount of savings will be automatically calculated and displayed when you choose the amount you wish to buy (while logged in). Gift credits of every purchase will be given according to the amount you purchase.
Q: How do I know how much reward points I have now? How do I redeem them?
A: Log in, then use the "reward summary" button on the left to view your total reward points. Use the "redeem rewards" button to redeem your credits.
Q: How do I know you got it right?
A: Because everything is automatically calculated by computer, there is no room for error.
Q: How come I never heard back from you?
A: Because either you did not read any instructiosn, or your question can be answered right here! And we receive tons of the same questions everyday!
Q: Why should I buy from YOU?
A:
- Because we have the fastest, safest, cheapest, and profitable credit sale service.
- Because we have a very complete member/partner program managing everything.
- We have great customer service and reward program for you to enjoy.
- You are supporting a team of great developers on IMVU with every purchase.
- Because we made so much efford on creating this website, and making it pretty!
If your question still isn't answered, please use the
contact us page to let us know, thank you!